City of Elgin 1.53.0

The City of Elgin mobile app offers a convenient way to stay connected with the Elgin community. Users can submit general questions and non-emergency service requests directly from their smartphones.

Integrated with Elgin's 311 Contact Center, this free mobile app grants users direct access to city staff for assistance with urgent inquiries and public service requests, such as reporting a malfunctioning street light or inquiring about the start time of the 4th of July parade.

Key features of the app include:

• Elgin Today: Receive updates on important events and developments in Elgin that may affect your day-to-day activities. The app's home screen displays notifications about trash collection schedules, major traffic disruptions, and other relevant information.
• 311 Requests: Easily submit service requests and inquiries without having to call 311. Users can upload photos and specify locations to assist city staff in addressing their needs efficiently. 311 Advocates are available on the app to respond to queries and provide real-time status updates.
• What’s Happening: Stay informed about ongoing construction projects and upcoming events in Elgin by accessing and sharing information through the app's centralized Twitter feed.

For quick and accessible community engagement, consider downloading the City of Elgin mobile app today.